In public hospitals the system we have an immediate impact on getting more people to be seen for their elective surgeries and get more bang for buck on the already allocated spending budget. In private hospitals, the system will generate more revenue by reducing missed appointment reates – both public and private health sectors beneft.

The long term impact of reducing missed appointments and knowing in advance patients who will turn up will result in shorter waiting lists times and better manage the hospital clinician roster staff in elective outpatient clinics.

The benefits for a hospital in investing in the technology:

 The business benefits of Vensa mHealth+ for Hospitals include:  

• Immediately reduction of no show rates from at least 50%. Targets to be set on implementation.
• Decrease the cost of communication allowing resources to identify other applications for business process improvements.
• Improve Healthcare outcomes by optimising patient appointment attendance.  Increase the response rate for less engaged Patients.
• Improve patient response to the reminder of their appointments – Patients would inform the hospital in advance to allow another patient to receive the changed slot.
• Improve Patient satisfaction and perception of service through timely alerts.
• Reduce the need for overbooking outpatient clinics and improve access to elective surgeries. Reduction of waiting lists. Targets can be set on implementation
• Reduction of admin staff time in the appointment management and patient triage process.