TXT2Remind is an SMS-based patient reminder (SMS PR) system that interfaces with patient management systems (e.g. MedTech32) which are used in GP practices to manage the patient’s electronic health record and administration.
The solution interfaces directly within the patient management system database. It allows the practice the following functions:
Automatic Appointment Reminders
TXT2Remind will be configured to Automate the process of appointment reminders for scheduled patients:
- The application will access the appointment book and patient’s information (non clinical) in the GP PMS (e.g. MedTech32).
- This allows admin staff to carry on as usual and enter the new appointments into the PMS Scheduling module.
- TXT2Remind will automatically remind the scheduled patients of their appointments via text messages using the health provider's own customised templates and schedule preferences.
- Example. Remind all scheduled patients for Provider A and Provider B and C at 3:00PM the night before. This means the application will everyday check on the patients scheduled across the Providers A,B,C and send them a reminder a day ahead of the appointment. This feature can be disabled if the practice wishes.
This function has proven beneficial for GP practices as it has allowed patients the ability of notifying the practice a day ahead of the appointment whether they will or will not attend their appointment. This enables the practice to schedule another patient in what would have normally been a non utilised appointment slot. No physical input is required by the staff to generate the reminders.
Send Manual Messages (e.g. for recalls and test results)
Healthcare provider can send manual text messages to individuals or groups of patients for test results, screening and immunisation recalls, HPV, Annual Diabities check , medication reminders, health advice and more.
TXT2Remind supports users to send TXT messages within the GP PMS using pre-created document templates. Sent Text-messages from the GP PMS would file against the patients electronic record notes.
For clinical recalls compared to a letter or phone based reminder system, this means no printing, no postage and most importantly, no additional work as messages are sent electronically to the patient mobile. Both Mypractice and MedTech32 also have the query builder function which can support bulk messaging to a targeted group of patients e.g. flu vaccination season.
Check the screens below for an example of a user sending a message, if you have any questions please contact us.