The problem

On daily a basis primary care practices experience communication challenges with their patients that result in lose of service, rises in costs of traditional methods (Phone and mailing) and waste of staff time. These specifically include:

• Experience patients failing to attend their scheduled appointments…
• Experience lots of phone calls from patients enquiring about lab results…
• Recall patients through traditional mail becoming increasingly ineffective…
• Rising costs in the phone-line bill and time…

Txt2Remind solution

TXT2Remind solution allows the practice to send mobile text-messages to patients within the patient management system:

• Send Appointment reminders automatically, proven to reduce no shows by 50%. (E.g. Remind the day before the appointment at 3:00PM everyday)
• Send recall text-messages within your practice management system.
• Messages sent securely and are filed against the patient notes.
• Support Broadcast messages (i.e. Remind all patients due for breast screening).
• Improve patient response particularly with high-needs groups.
• Reduce costs of phones and mail.
• Free up clinician time in the practice, allow them to focus on the patient and less on administration.

 Please contact us to find out how we can assist your practice.